Responding to Reviews Builds Relationships
Do you automatically turn to customer reviews when you research anything? Do provider responses have a major impact on your decision? Do you think your customers are any different from you? If you and your customers are like me, you look at the range of opinions that reviewers express and look for anything that might […]
New Office, New Website, New Vibe
When Laurie Vickery decided to move her law firm, The Vickery Law Firm, into a new office, she decided it was time for a new website, too. With a new look, physically and virtually, she added an SEO program, with new keywords and more substantive pages, to create a new, more vibrant online presence with […]